Last updated on December 2nd, 2024
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FAQs | Interserver
Does InterServer offer unlimited storage and bandwidth on shared hosting?
Yes, InterServer provides unlimited storage and bandwidth with their Standard Web Hosting plan. However, usage should comply with their "fair usage" policy to ensure resources are shared equitably among all users.
Can I upgrade to VPS from shared hosting without downtime?
Yes, InterServer allows seamless upgrades from shared hosting to VPS hosting without any downtime. They also offer migration support to ensure smooth transitions.
What security features does InterServer provide with its hosting plans?
InterServer includes various security features, such as InterShield, their in-house security solution that offers malware protection, a firewall, and machine-learning-based traffic scanning for threats. They also offer free SSL certificates for all hosting plans.
How does InterServer handle email hosting?
InterServer provides unlimited email accounts with their hosting plans and includes powerful email security measures like anti-spam filters and virus protection. Their email servers are optimized for performance and reliability.
Is there support for multiple PHP versions on InterServer?
Yes, InterServer allows users to choose from different versions of PHP, making it easier for developers to run applications on older or newer PHP frameworks.
How customizable are InterServer's VPS hosting options?
InterServer offers highly customizable VPS hosting options where users can choose their preferred operating system, control panel, and configure resources like RAM, CPU, and storage based on their needs.
What kind of uptime guarantee does InterServer offer?
InterServer provides a 99.9% uptime guarantee on all of its hosting plans, ensuring reliable service for customers.
Is DDoS protection included in the hosting plans?
Yes, InterServer includes basic DDoS protection with all of its hosting plans to mitigate attacks and ensure website availability.
What support options are available for InterServer users?
InterServer offers 24/7 customer support via phone, live chat, and email. Their support team is known for quick response times and technical expertise.
Are there specific resources for WordPress hosting?
Yes, InterServer provides optimized hosting environments for WordPress, which includes pre-configured settings, enhanced security features, and automatic updates for WordPress core and plugins.
What are InterServer’s green hosting initiatives?
InterServer is committed to reducing its environmental impact by utilizing energy-efficient technologies and cooling systems in their data centers.
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